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Nathaniel T
WYOMING, DE | 2020 Chevrolet 1500 SilveradoJune 5, 2023Friendly and informativeResponse from Hertrich Chevrolet Of Dover
June 6, 2023Nathaniel, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!Brian C
BEL AIR, MD | 2023 Chevrolet CorvetteMay 28, 2023Jesus and Brandon were phenomenal. They made the purchasing and negotiation process easy and seemless. The most enjoyable, and least stressful, experience I’ve ever had at a dealershipResponse from Hertrich Chevrolet Of Dover
May 30, 2023Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Hertrich Chevrolet of Dover! If you have any further questions, please give us a call. We're always happy to help!Carl M
DOVER, DE | 2015 Chevrolet 2500HD SilveradoMay 27, 2023Made specific time for appt and it was met and work done in time indicated, great.Response from Hertrich Chevrolet Of Dover
May 29, 2023Carl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!Kenneth H
CAMDEN WYOMING, DE | 2022 Chevrolet CorvetteMay 23, 2023Polite. Fast.Response from Hertrich Chevrolet Of Dover
May 24, 2023Kenneth, thank you so much for your positive comments about Hertrich Chevrolet of Dover! If you have any further questions, please give us a call. We're always happy to help!Dominic C
CAMDEN WYOMING, DE | 2018 Chevrolet TahoeMay 23, 2023When I brought my Tahoe in for service the AC was not working. The service department thought it might need to be recharged but I told them I did not think that was the problem. They charged me $149.95 to diagnose the AC problem after which they proceeded to evacuate and recharge the AC system. The total charge was $442.61. After I picked it up the AC was still not getting very cold. Now on vacation it doesn't work at all. The service department at I.G.Burton in Berlin MD has diagnosed the problem as a leaking condenser. Now it's going to cost another $1300 to fix. I wonder if your service department even tried to diagnose the problem or just went ahead and recharged the system while charging me for a diagnosis that was either not done or done very badly. Thanks for nothing. Unlikely to ever come back to this service department.Response from Hertrich Chevrolet Of Dover
May 24, 2023Dominic, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (302) 244-0955 so we can make your experience a positive one.Anthony H
FELTON, DE | 2006 Chevrolet SilveradoMay 19, 2023Service dept was great 👍Response from Hertrich Chevrolet Of Dover
May 20, 2023Anthony, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!Barry D
CAMDEN WYOMING, DE | 2023 Chevrolet 1500 SilveradoMay 18, 2023Bill was extremely patient and helpful.Response from Hertrich Chevrolet Of Dover
May 19, 2023Barry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!Brian M
DOVER, DE | 2018 Chevrolet EquinoxMay 16, 2023Chuck was a great help to meResponse from Hertrich Chevrolet Of Dover
May 17, 2023Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!Joseph James P
DOVER, DE | 2016 Chevrolet ColoradoMay 13, 2023VERY GOOD AND HASLE FREEResponse from Hertrich Chevrolet Of Dover
May 15, 2023Joseph , we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!Roy W
MAGNOLIA, DE | 2020 Chevrolet BlazerMay 12, 2023Great service, staff was very professionalResponse from Hertrich Chevrolet Of Dover
May 15, 2023We're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet of Dover. We hope you have a great day!