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  • Nathaniel T

    WYOMING, DE | 2020 Chevrolet 1500 Silverado
    Confirmed Service Review
    June 5, 2023
    Friendly and informative

    Response from Hertrich Chevrolet Of Dover

    June 6, 2023
    Nathaniel, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
  • Brian C

    BEL AIR, MD | 2023 Chevrolet Corvette
    Confirmed Sales Review
    May 28, 2023
    Jesus and Brandon were phenomenal. They made the purchasing and negotiation process easy and seemless. The most enjoyable, and least stressful, experience I’ve ever had at a dealership

    Response from Hertrich Chevrolet Of Dover

    May 30, 2023
    Brian, thank you for your kind review; we are happy to pass along your comments to the team here at Hertrich Chevrolet of Dover! If you have any further questions, please give us a call. We're always happy to help!
  • Carl M

    DOVER, DE | 2015 Chevrolet 2500HD Silverado
    Confirmed Service Review
    May 27, 2023
    Made specific time for appt and it was met and work done in time indicated, great.

    Response from Hertrich Chevrolet Of Dover

    May 29, 2023
    Carl, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Kenneth H

    CAMDEN WYOMING, DE | 2022 Chevrolet Corvette
    Confirmed Service Review
    May 23, 2023
    Polite. Fast.

    Response from Hertrich Chevrolet Of Dover

    May 24, 2023
    Kenneth, thank you so much for your positive comments about Hertrich Chevrolet of Dover! If you have any further questions, please give us a call. We're always happy to help!
  • Dominic C

    CAMDEN WYOMING, DE | 2018 Chevrolet Tahoe
    Confirmed Service Review
    May 23, 2023
    When I brought my Tahoe in for service the AC was not working. The service department thought it might need to be recharged but I told them I did not think that was the problem. They charged me $149.95 to diagnose the AC problem after which they proceeded to evacuate and recharge the AC system. The total charge was $442.61. After I picked it up the AC was still not getting very cold. Now on vacation it doesn't work at all. The service department at I.G.Burton in Berlin MD has diagnosed the problem as a leaking condenser. Now it's going to cost another $1300 to fix. I wonder if your service department even tried to diagnose the problem or just went ahead and recharged the system while charging me for a diagnosis that was either not done or done very badly. Thanks for nothing. Unlikely to ever come back to this service department.

    Response from Hertrich Chevrolet Of Dover

    May 24, 2023
    Dominic, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to make this up to you. Please contact our manager at (302) 244-0955 so we can make your experience a positive one.
  • Anthony H

    FELTON, DE | 2006 Chevrolet Silverado
    Confirmed Service Review
    May 19, 2023
    Service dept was great 👍

    Response from Hertrich Chevrolet Of Dover

    May 20, 2023
    Anthony, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Barry D

    CAMDEN WYOMING, DE | 2023 Chevrolet 1500 Silverado
    Confirmed Sales Review
    May 18, 2023
    Bill was extremely patient and helpful.

    Response from Hertrich Chevrolet Of Dover

    May 19, 2023
    Barry, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
  • Brian M

    DOVER, DE | 2018 Chevrolet Equinox
    Confirmed Service Review
    May 16, 2023
    Chuck was a great help to me

    Response from Hertrich Chevrolet Of Dover

    May 17, 2023
    Brian, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
  • Joseph James P

    DOVER, DE | 2016 Chevrolet Colorado
    Confirmed Service Review
    May 13, 2023
    VERY GOOD AND HASLE FREE

    Response from Hertrich Chevrolet Of Dover

    May 15, 2023
    Joseph , we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
  • Roy W

    MAGNOLIA, DE | 2020 Chevrolet Blazer
    Confirmed Service Review
    May 12, 2023
    Great service, staff was very professional

    Response from Hertrich Chevrolet Of Dover

    May 15, 2023
    We're happy you found our staff to be so supportive during your experience here at Hertrich Chevrolet of Dover. We hope you have a great day!